Preparedness is the foundation of compassionate care. We plan, train, and stock for emergencies so that when one arises, our residents and families never have to wonder if we are ready.

Section 01

Communication plan.

Keeping residents, representatives, and families informed — promptly, clearly, and with respect.

Notification to representatives

Our nurses notify each resident's representative of any change in condition or suspected COVID-19 infection. Unless instructed otherwise, all notifications are made within 24 hours, except in medical emergencies, which are immediate.

Same-day updates to families

In the event of a confirmed COVID-19 infection, or three or more residents or staff with new respiratory symptoms within 72 hours, we inform all residents, representatives, and families by 5pm the following calendar day — including the mitigating actions we have taken.

Daily robocalls & weekly letters

Families receive daily automated calls with case-status updates whenever new cases arise. The Administrator (or designee) also sends weekly written updates so families always know where things stand.

Virtual visits

When in-person visits are restricted, we facilitate video and telephone "virtual visits" to support social and emotional well-being. We confirm the identity of every representative before each visit to protect resident privacy.

DOH & CDC reporting

We notify the New York State Department of Health of all suspected COVID-19 symptoms, and we report weekly to the CDC on every data element required by the NHSN COVID-19 Module.

Section 02

Infection control.

Every admission is screened, and every new resident is observed for symptoms before joining the wider community.

  • All prospective residents must test negative for COVID-19 prior to admission.
  • Every new admission is assessed for respiratory symptoms upon arrival.
  • New admissions and readmissions are placed on 14-day observation with transmission precautions in place.
  • Daily monitoring continues throughout the observation period to catch any symptoms early.
Resident under careful clinical observation
Section 03

Reduction in transmission.

When a respiratory illness is present in our community, we move quickly and decisively to protect everyone.

Screening & cohorting

All residents are screened, and any with suspected COVID-19 or respiratory infection are cohorted with appropriate notifications made to families and staff.

Respiratory hygiene & PPE

Residents wear masks, and staff wear gloves, masks, gowns, and eye protection. Face masks, hand sanitizer, tissues, and no-touch trash receptacles are provided throughout the facility.

Hand hygiene & single-use equipment

Strict hand-hygiene protocols are reinforced, and we use single-use patient care equipment wherever possible to prevent cross-contamination.

Bathrooms by cohort

Bathroom sharing is discontinued for residents who are outside their assigned cohort — preserving safe boundaries between healthy and quarantined residents.

Suspension of group activities

Communal dining and group programming are suspended during active outbreaks. We continue to support residents individually through their rooms with meals, activities, and visits from our team.

Dedicated cohort rooms

We maintain a dedicated group of rooms reserved for residents who are confirmed positive, suspected positive, or who have been exposed to COVID-19.

Section 04

Cohorting — door identification.

Color-coded signs on each resident's door give staff and visitors immediate visual confirmation of the precautions in place.

White

New admissions, residents in dialysis, or those potentially exposed.

Green

Residents who have tested positive for COVID-19.

Pink

Residents suspected of having COVID-19.

Yellow

Residents with unknown status, possibly exposed.

Our team reviews cohort assignments daily, updating room placements based on any change of status, admission, readmission, or outside appointment.

Care continues seamlessly during emergencies
Section 05

Supplies & response.

A well-stocked facility, a coordinated regional network, and strict adherence to organizational protocol.

  • 60-day emergency PPE stockpile stored in a secure, dedicated room.
  • Daily HERDS reporting of PPE inventory to the New York State Department of Health.
  • Vendor & OEM partnerships in place to rapidly obtain supplies as needs evolve.
  • Mutual Aid network — Barnwell is an active member of the Western NY Mutual Aid Plan, partnering with nearby facilities to share resources during emergencies.
  • Organization-wide policies and procedures are followed throughout every pandemic response phase.
Section 06

Preservation of bed status.

If a resident needs to leave the facility temporarily, we work to make sure their place at Barnwell is preserved.

  • Our social work team contacts each family to discuss whether they would like a bed hold.
  • We readmit residents as soon as a bed is available and we can safely accommodate their clinical and safety needs.
  • All transfers and readmissions follow federal regulation F-622 governing transfer rights for nursing home residents.
Continuity of care for every resident
Questions about our plan?

We're here to walk you through it.

If you have questions about our Pandemic Emergency Plan or any other aspect of safety at Barnwell Care Center, please reach out. We're happy to discuss our procedures in detail.

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